Mitimes Zoom Integration Authorisation

Installing and Authorising Zoom Integration (IT Admin)

1. Login to your Mitimes account.
2. Click Settings Menu >> IT Admin.
3. Navigate to the Integrations tab at the Bottom of the page.
4. In the Cloud Phone Systems tab, click Add Zoom.
5. When prompted, add a title for your configuration. This will assist users in selecting the correct configuration (in case of multiple) in their Phone Details.
6. Click Save.
7. In a separate tab, login to your Zoom Account and navigate to the Zoom App Marketplace.
8. Search for the Mitimes app.
9. Click the Mitimes app.
10. Click Add.
11. Once redirected to Mitimes, select the configuration you wish to associate with this Zoom account.
12. Click Submit.
13. At this point, you will be redirected to the integrations page. Zoom events will begin being sent to Mitimes for tracking.

Please direct your users to follow the instructions below.

Setting up Call Tracking (Individual Users)

1. Login to your Mitimes Account
2. Click Settings Menu >> My Profile
3. In the Service tab, select the relevant Zoom configuration from the selection. If there are multiple configurations, please ask your IT Admin which to use if unsure which to select.
4. Enter your phone extension in the Extension text box. If you are unsure of your extension, please ask your IT Manager.
5. Click Submit

At this stage, relevant Zoom calls should begin to appear in your activities.

Deauthorising Zoom App (IT Admin)

1. Login to your Zoom Account and navigate to the Zoom App Marketplace.
2. Click Manage >> Added Apps or search for the Mitimes app.
3. Click the Mitimes app.
4. Click Remove.

At this point, a request will be sent to Mitimes to deauthorise the configuration associated with your zoom account id. Events for this account will no longer be tracked in any users Timesheets.